Ordering
How do I place an order?
Simply browse your favourite products, select your preferred options (if applicable), add them to your cart, and proceed to checkout. Once your payment is confirmed, you’ll receive an order confirmation via email.
Can I cancel my order?
Orders can be cancelled only before they are dispatched. Once shipped, cancellations are no longer possible. Please contact us as soon as possible at support@saariva.com if you wish to cancel your order.
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Shipping & Delivery
How long will my order take to arrive?
Orders are typically delivered within 3–7 business days across most locations in India. Delivery timelines may vary for remote areas.
How can I track my order?
Once your order is shipped, you’ll receive a tracking link via email, allowing you to monitor your shipment in real time.
Do you offer free shipping?
Yes, we offer free shipping on eligible prepaid orders. Any applicable shipping charges will be displayed during checkout.
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Products
Does every saree come with a blouse piece?
Each product page clearly mentions whether a matching blouse piece is included. Please refer to the What’s Included section before placing your order.
Will the colour match exactly?
We strive to display colours as accurately as possible. However, slight variations may occur due to screen settings, photography, and lighting conditions.
How should I care for my saree?
Wash care instructions are provided on each product page. Following these guidelines will help maintain the beauty and longevity of your saree.
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Returns & Refunds
Can I return my order?
Eligible products may be returned or exchanged within 7 days of delivery, subject to our Return Policy.
How long does it take to receive a refund?
Once your returned product passes our quality inspection, your refund will be processed to the original payment method within the applicable processing timeline.
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Need More Help?
If your question isn’t answered here, our Customer Care team will be happy to assist you.
Email: support@saariva.com
We aim to respond within 24 business hours (Monday–Saturday).